Introduction

Le Creuset Singapore (“Le Creuset”) is a company registered in Singapore whose registered office is at Le Creuset Singapore, International Building #09-05A, 360 Orchard Road, Singapore S238869.

Le Creuset is committed to protecting your privacy and ensuring safe and secure online shopping. These terms and conditions describes our use of personal information provided to us via the Le Creuset Web Site located at www.lecreuset.com.sg and associated international Web Sites around the world ("Web Site").

By using the Web Site you consent to the following terms and conditions and to the processing of information as described below.

Site Content

All content including, but not limited to, text description, images, graphics and videos, as well as their arrangement or interaction, are subject to copyrights held by or licensed to Le Creuset or any and all of its affiliated corporate entities. Electronic or printed copies of pages or content from this website are permitted only for personal and non-commercial purposes. It is prohibited for any website user to modify, publish, transmit, create derivative works, or in any way exploit any of the content of this website. All other uses of the content are prohibited unless the permission is granted, in writing, from Le Creuset or any of its affiliated corporate entities.

Copyright & Trademarks

Le Creuset®, text descriptions, custom graphics, images, videos and other content on this website are subject to trademark, service mark, trade dress, copyright and/or other proprietary or intellectual property rights or licenses held by Le Creuset or its affiliated corporate entities. Other trademarks, product names and company names or logos used on this website are the properties of their respective owners. All other uses of the content are prohibited unless the permission is granted, in writing, from Le Creuset or any of its affiliated corporate entities. Website users acknowledge that they have not acquired any ownership rights by downloading copyrighted material. Users shall be liable for any damages resulting from any infringement of copyrights or proprietary rights, or any other harm resulting from any uploading, downloading or submission.

Recipes

Recipes that appear on this website are either Consume-Generated Content or developed for Le Creuset products by a food preparation professional. All user-generated recipes are considered Consumer-Generated Content and are subject to the policies and regulations set forth in the Consumer-Generated Content page of this site.

If you have dietary restrictions and/or allergies, always read the ingredient list carefully for all food products prior to consumption. If you have a food allergy, speak to your physician and/or a registered dietitian for a comprehensive list of foods and their derivatives to avoid prior to using any recipe. Neither the recipe’s contributor nor Le Creuset nor its affiliated corporate entities assumes any responsibility for errors, omissions or contrary interpretation of the subject matter related to the recipes.

Description & Availability of Goods

Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. The product colours may vary slightly from those shown on the Web Site due to your own monitor and computer settings and limitations of internet technology.

Stock availability will be shown on the Web Site, and whilst while we endeavour to ensure products are always available, there may be times when products will be temporarily out of stock. In these instances there is an option that can be selected, and you emailed when the product is back in stock.

Privacy & Security

We promise to respect your privacy. Please be assured that we will never pass on your details to third party organizations and that your personal details are held securely and in strict confidence, in accordance with the Act.

We know that security is very important when buying online, so we use the latest technology to ensure that all your personal and credit card details are fully protected and remain completely confidential. For more information please read the Privacy & Security section.

Opt-In

Le Creuset provides an opt-in option if you want to receive emails from us regarding new services and products offered on the Web Site, or if you want to receive information from third parties. The opt-in choice may be exercised at the points where personal information is collected by selecting the appropriate checkbox, or, if you have an account via the My Account section of the Web Site. If you do not exercise the opt-in option at the point where personal information is collected, you may also opt-in by contacting us at enquiries.sg@lecreuset.com by registering an account online or signing up to our newsletter online.

Opt-Out

If you wish to opt-out at any time, you may do so by contacting us at enquiries.sg@lecreuset.com by using the unsubscribe link on any of our newsletters. We will process your opt-out as soon as possible, but in some circumstances you may receive a few more messages until the opt-out is processed.

Use of Cookies

Le Creuset may use "cookies" and other tracking technologies. A "cookie" is a small text file that may be used to collect information about Web Site activity, but generally does not permit us to identify you personally.

The use of cookies is now standard operating procedure for most Web Sites. Most web browsers can be configured to disable cookies, or to notify you before accepting a cookie.

If you choose not to allow cookies some parts of the Web Site may not work properly, or you may be required to re-enter some personal details (such as login ID and password), to gain access to restricted parts of the Web Site. For information on how to configure your cookie preferences, please refer to your web browser documentation or help files. The use of cookies and other tracking technologies allows us to improve the Web Site and your online experience. We may also analyze information that does not contain personal information for trends and statistics.

For more information about cookies, please visit allaboutcookies.org

Collection of Information

Le Creuset may ask you to provide personally identifiable information, such as your name, job title, company information, contact details, and additional information as needed to provide a service you request. We limit our requests for personal information to that which we believe is necessary to achieve our stated objectives. This information may be gathered when you visit the Web Site to;

- subscribe to the company newsletter
- submit an enquiry
- provide feedback in an online survey
- request product or service information
- register for a seminar or conference

We may also collect non-personal information such as IP address, choice of web-browser and demographic data.

Use of Personal Information

Le Creuset uses your personally identifiable information collected on the Web Site primarily for the following purposes;

- to deliver requested goods, services or information
- to provide notices regarding goods or services that may interest you
- to improve the content and general administration of the Web Site
- to deliver services, such as newsletters, events, training or software you request or purchase
- to alert you to product updates, special offers, updated information and new products and services from Le Creuset
- to forward promotional material from third parties
- to ensure the Web Site is relevant to your needs
- to help us create and publish content most relevant to you
- to allow you access to restricted areas of the Web Site as appropriate
- to contact you in response to enquiry forms and resume submissions

Le Creuset may transfer personally identifiable information to any Le Creuset subsidiaries, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.

Le Creuset may occasionally hire third parties to provide certain services available on the Web Site or made available on our behalf. We will only provide those third party providers with the personal information they need to deliver their services, and they are prohibited from using that information for any other purpose.

Le Creuset may disclose your personally identifiable information if required to do so by law, or in the good faith belief that such action is necessary in order to conform to the requirements of law, or to comply with legal process served on the Web Site, or to protect and defend the rights or property of Le Creuset, or to act in urgent circumstances to protect the personal safety of Le Creuset employees, users of Le Creuset products or services, or members of the public.

Le Creuset reserves the right to transfer personal information to third parties as part of any corporate reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets. Le Creuset does not otherwise sell, rent, share or disclose your personal information to any third parties.

Use of Non-Personal Information

Non-personal information may be used to;

- analyze and develop marketing strategy
- determine how you found out about us
- determine your interests regarding our products and services
- improve the Web Site based upon user data

Le Creuset may share non-personal information with third parties.

Links to Third Party Web Sites

This policy applies solely to information collected on the Le Creuset Web Site. The Web Site may contain links to other Web Sites which are not under the control of, or maintained by, Le Creuset. Such links do not constitute an endorsement by Le Creuset of those other Web Sites, the content displayed on those Web Sites or the persons or entities associated with those Web Sites. Le Creuset is not responsible for the privacy policies, or the content, of those other Web Sites. We encourage you to read the privacy policy of those other Web Sites in order to understand how they collect and process your information.

Jurisdiction & Right to Amend

Unless otherwise specified, the materials on this Web Site are directed solely at consumers who access this Web Site from Hong Kong. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Any contract between us, whether for use of the Web Siite or in relation to the purchase of products or services through the site will be governed by the laws of Hong Kong.

Any contract will be communicated in English.

Le Creuset reserves the right to amend these terms and conditions from time to time. Any revisions will be posted on the Web Site and we encourage you to review these terms and conditions regularly for any changes. Your continued use of the Web Site will be subject to the terms and conditions in effect at the time of use.